Data We Collect and How We Use It
When you open an account with us, we collect the details you provide directly — your name, contact number, email address and, where account verification applies, identity documents. Your payment activity is recorded when you transact through Touch 'n Go eWallet, Boost or GrabPay; we keep
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transaction references and amounts to maintain your account ledger and meet any audit requirements that apply under local law. We also collect device and session data — your browser type, IP address and pages you visit within our site — so we can keep the experience
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consistent whether you return from a phone in Ipoh or switch to a desktop later. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your DuitNow or FPX transfer — it is strictly for
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completing your transaction or complying with applicable law. You can request a copy of your stored data, ask us to correct inaccurate details, or raise a deletion request by contacting our support team. Access to our platform and the data we process in connection with it
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is subject to local law in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.